I am the Operations Manager at Same Days Courier Ltd, where I help coordinate our daily transport operations to ensure every delivery is managed efficiently and professionally. Before joining the logistics industry, I gained valuable experience in office administration, service coordination, and learning and development, which strengthened my organisational skills and customer-focused approach. I hold a Bachelor's degree in Sociology from the University of Birmingham and enjoy working closely with our team, drivers, and customers to deliver reliable same-day courier and transport solutions across London, the UK, and Europe.